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Professional Services

Strategy, design, transition & support with excellence

Work With The Experts

 

Whether its professional service design and service transition, proactive support, or reactive incident resolution we're here to help.

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Our teams have a proven track record of delivering success in a collaborate and transparent manner.

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Our Service Desk teams will provide your company with responsive and accurate support and will work alongside your IT support teams to become a trusted partner.

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Our professional services delivery teams will work with you to form solution designs that are delivered with the utmost care and attention to detail.

Benefit from complete financial transparency so you can understand a complete end to end to end cost of solution delivery

Leverage the vast range of experiences from our teams spread across many different clients and business sectors

Enjoy the benefit of strong industry connections made between A4S and vendors such as Microsoft, Bytes, Ring, Tenable and many more

Service Design & transition Services

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At A4S we pride ourselves on delivering brilliant new solutions to our clients using approaches that result in total transparency and highly effective collaboration.  Our Service Design and Transition staff are highly experienced, capable and professional staff so we ensure they're empowered to deliver for you, our project management teams work in a manner that allows progress to happen quickly and does not tie our delivery staff or your teams down with paperwork, meetings and emails.

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In order to ensure our A4S teams and our clients stay synchronised whilst delivering for you; we've taken the approach of sharing online and openly the following for each project RAID logs including, risks, decisions, issues and changes along with project schedules and project budget burn down logs.

The platforms we use allow real time visibility of critical information and allows for decisions to be undertaken in a truly shared way, comments and feedback is contained in one place for safe keeping whilst reducing the need for more email traffic.

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  • 24/7/365 access to realtime information related to your investment and project schedules being delivered by our Service Design and Transition teams.

  • 24/7/265 access to risk, issues, decisions and budgets where you can securely comment and discuss at any time with our project management staff.

  • A solution that reduces or eliminates the need for email traffic that would otherwise slow down and complicate solution delivery.

  • The ability to monitor progress and collaborate with your supplier and technical resources in realtime on any project topic.

  • Real time access to your budget burn down information and be able to see what technical resource time is being spent.

  • Real time visibility on what your supplier is working on and being able to ask questions at any moment without the need for a phone call or email.